Refund policy


Return & Refund Policy

Last Updated: June 2026

Welcome to LuxVogueStyle. We value our customers and strive to provide high-quality products and excellent service. Please read our Return & Refund Policy carefully before making a purchase.

Returns

We accept returns within 14 days of receiving your order.

To be eligible for a return:

  • The item must be unused, unworn, and in its original condition.

  • The item must be returned in its original packaging with all tags attached.

  • Proof of purchase or order confirmation is required.

Items returned without prior approval may not be accepted.

Non-Returnable Items

The following items cannot be returned:

  • Items marked as Final Sale.

  • Gift cards.

  • Personalized or customized products.

  • Products damaged due to misuse, improper care, or normal wear and tear.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

Please include:

  • Your order number.

  • Clear photos of the item received.

  • A description of the issue.

We will review the claim and provide a suitable resolution, including replacement or refund where applicable.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved:

  • Refunds will be processed to the original payment method.

  • Processing times may vary depending on your payment provider.

  • Shipping charges are generally non-refundable unless the return is due to our error.

Exchanges

We only replace items if they are defective, damaged, or incorrectly supplied.

To request an exchange, please contact our support team.

Order Cancellation

Orders may be canceled before they are processed and shipped.

Once an order has been dispatched, it cannot be canceled and must follow the return procedure after delivery.

Return Shipping

Customers are responsible for return shipping costs unless:

  • The item was received damaged.

  • The wrong item was delivered.

  • The product has a verified manufacturing defect.

We recommend using a trackable shipping service for all returns.

Contact Us

If you have any questions regarding returns, refunds, or exchanges, please contact us:

Store Name: LuxVogueStyle

Email: hiitsiphere@gmail.com

We are committed to ensuring a smooth and satisfactory shopping experience for all our customers.